FAQs
What is the Disappearing Jazz Club?
The Disappearing Jazz Club curates exclusive, pop-up jazz events in some of London’s most remarkable yet typically inaccessible locations—from hidden vaults with secret entrances to the city's iconic landmarks. Our venues may be temporary, but the experiences are timeless. Each event unites emerging talent with seasoned jazz legends, performing on instruments that have outlived generations of jazz lovers. Our roster of artists spans the globe, gracing stages from revered jazz clubs to massive arenas alongside legendary icons. What connects us all is a deep love of jazz, unforgettable moments, and the creation of lasting memories.
As part of The Disappearing Jazz Club, these forgotten and unique spaces are temporarily transformed into vibrant social hubs. Every visit offers a one-of-a-kind blend of innovative cocktails, sensational live music, and immersive atmospheres in some of London's most unexpected and fascinating locations.
When we will we know where the venue is?
After purchasing your ticket, you will receive an email confirmation with instructions ahead of the event. The day before the event you will receive instructions on how to find our location.
How can I contact you?
Please email us at hello@disappearingjazzclub.co.uk
How many people attend your events?
We have hosted very intimate gatherings for 25 people and larger events for up to 200 people. The number of tickets we make available for each event very much depends on the nature of the venue.
Will there be food?
Food is available at the majority of our secret venue locations. Please check the event description for more details on the food offering for each event.
Can I buy tickets on the door?
We tend to sell out all of our events, so it is important to buy tickets in advance on our website. Last minute tickets are sometimes shared on our social media accounts.
What happens if I am running late?
We do allow guests into the events once it's started as long as we have seats still available. It's best to make sure you arrive early!
Can I bring food and drink into the event?
Unfortunately we do not allow food and drink purchased externally into our events unless specifically stated in the event description.
How do I find out who your secret artist is?
We like to keep our secret artists, well…. A secret. Plus surprises are much more fun!
How does seating work?
All our seating is unallocated and we advise larger groups to come at least 15 minutes early to sit together, we can't guarantee groups arriving well before the start of the show will be able to sit together.
How often do you host your gatherings?
We only host events when we find beautiful locations and the best jazz artists are available to play. That’s why the dates of our events, locations and timings often vary.
What is the format?
Each of our events are completely unique! Generally, we start with a more chilled tempo sound, giving you a chance to relax, unwind and enjoy your surroundings. As we progress, the tempo picks up.
Does the line-up change?
Each event is different, consisting of different artists and musicians.
When do you announce the location?
On the day, you will receive the location via email and text message. We share hints on our ticket page as well as on social media ahead of the event.
What venues do you host events in?
Through extensive due research, collaboration and planning, we only work with reputable venues. We do our utmost to respect and preserve the venue and its neighbours, and we ask you to do the same.
Is there anything I should be aware of?
As you would expect, we respect and follow the rules and the laws of the venue and the country that we operate in. Therefore we have a zero-tolerance policy in relation to possession or use of illegal substances, as well as smoking or vaping indoors, or any other behaviour deemed inappropriate.
Are you responsible for all aspects of the event?
No. We are only responsible for the creative direction and organisation. We work with several suppliers, as well as the venue itself, to deliver the production.
Is there a dress code?
Our guests tend to dress for the occasion and there will always be a hint or two in the event description of where you may be travelling to. If in doubt, come as you are.
What is the minimum age requirement to attend?
18+
How can i be sure that i am attending a genuine event?
If it is not posted on this website, or on our instagram, then it's not an official event organised by us.
Do you take photos?
Yes we do, but we cannot guarantee that a photo of you will be published. We usually publish photos that are photographically of high quality, and in line with the artistic direction of the event. Some times we don't publish any at all.
What is your refund policy?
We do not offer refunds. However, you are welcome to transfer your ticket to a friend,
as long as you inform us at least 48 hours before the event. To remain fair to everybody who requests a refund, our policy applies to all circumstances, without exception. We cannot offer refunds, due to the upfront cost of organising these productions, which often cannot be recovered.
Do you give back?
Yes, we have supported numerous initiatives that are in line with our values, and will continue to do so. Giving back and supporting young musicians in particular is a founding principle of what we do and we welcome guests with the same mindset..